"Ericsson" Hiring Freshers As Service Engineer @ Gurgaon

Company        Ericsson

Website          www.ericsson.com

Eligibility        Technical college or University degree (preferably BE/ BTech)

Job Role        Service Engineer

Experience     0-3 Years

Location         Gurgaon

Roles and Responsibilities:

1. Responsible for handling of Customer Trouble Tickets with responsibility for time and quality.
2. Communicate with customers and with various internal units and stakeholders.
3. Analyze, isolate and solve less complex fault issues as well as contribute them to corrective actions. More complex issues after preliminary recognition send to Back Office engineers.
4. Respond to requests for technical assistance in person, via phone and e-mail

Candidate Profile

1. Technical college or University degree (preferably BE/ B.Tech)
2. 0-3 years of experience in Technical Help Desk Environment

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